FAQ

Will you accept my insurance plan?

We accept many insurance providers, including Medicare, EyeMed, Wellmark Blue Cross Blue Shield, Health Partners, United Health Care, Auxiant, Cedar Valley Community Health, Midlands Choice, Coventry, Principal, Avesis, Humana, VSP, and more. If you have a plan that we didn’t list, send us a note to see if we accept your plan.

How often do I need an eye exam?

Annual eye exams are recommended. As a part of each patient’s primary healthcare team it is important to maintain regular visits to monitor for any abnormalities in the eyes and evaluate anything the eyes are able to tell us about overall wellness. Early detection of threatening diseases adds time for treatment and increases the potential for positive outcomes.

What services do you provide?

We provide optometry services including eye exams, prescription filling, eye condition diagnosis & treatment, contact lens fitting & sales, vision therapy, eyewear sales, & eye vitamin sales.

What eye conditions do you treat?

We diagnose and correct common refractive errors such as nearsightedness (myopia), farsightedness (hyperopia), astigmatism, & presbyopia.

Our eye doctors also have experience in diagnosing & treating additional conditions including diabetic retinopathy, glaucoma, cataracts, macular degeneration, dry eye, choroidal nevus, and iritis to name a few.

Rest assured, we will make sure you receive the right treatment based on your specific eye needs.

What does my eye exam include?

A comprehensive eye exam includes:

Patient and family health history.
Visual acuity measurement.
Preliminary tests of visual function and eye health, including depth perception, color vision, peripheral (side) vision and the response of the pupils to light.
Assessment of refractive status to determine the presence of nearsightedness, farsightedness or astigmatism.
Evaluation of eye focusing, eye teaming and eye movement abilities.
Eye health examination.
Additional tests as needed

Advanced Family Eye Care emphasizes patient education and investment in personal health. The terminology, testing, and results will be explained throughout the exam.

Will my pupils be dilated?

Usually not – The advancement of diagnostic tools has provided optometrists with opportunities to take a closer look at eyes without dilation. However, there are times when dilation is the best course of action, so it is always a possibility. Dilation can cause short-term inconveniences but provides long-term safety and peace of mind.

When can I be seen?

We know life can be hectic, that is why we’re pleased to offer wide appointment availability that works around your schedule.

In fact, we offer a 1-week availability guarantee. Be seen within 1 week of contacting us or your exam is on us.

Simply fill out our form or call us, let us know a couple days/times that work best for you, and we’ll get something set up ASAP.

Why should I buy my contacts from you and not just order online?

We offer competitive pricing on the best brands of contact lenses. In fact, our pricing is usually more cost-effective than the big-box online retailers.

Additional benefits of ordering directly through us include expertise from eye professionals, convenience, a personal touch, and peace of mind.

What is vision therapy?

Vision Therapy is physical therapy for the eyes that is used to treat a range of eye conditions.

Specifically, it is progressive training of visual exercises performed in office and individualized to fit the vision needs of each patient.

It is generally conducted in-office with once or twice weekly sessions of 30 -60 minutes, supplemented with at home training.

Is my information private?

Yes. We respect your privacy and our legal obligation to keep your health information that identifies you private. Learn more about our HIPAA compliance.

Do you have ophthalmologists?

While we don’t have an ophthalmologist on-site, we maintain strong relations with ophthalmologists for situations requiring surgery.

We focus on providing comprehensive eye care, from routine check-ups to managing eye conditions. If a surgical procedure becomes necessary, we’ll refer you to a reliable ophthalmologist. Think of us as your first stop for all eye health concerns, coordinating with surgical specialists when needed.

What do I do in an eye emergency?

If you have an eye emergency, give us a call right away. We are experienced in and equipped to handle your eye emergencies. Should you call us outside of normal business hours, our automated system will redirect you to our emergency line.

Why Advanced Family Eye Care?

At Advanced Family Eye Care, we dig deep to get to know you and your eyes, ensuring overall eye health that enhances your quality of life.

We are committed to our Cedar Valley Community and have been providing them with leading eye care from experienced doctors since 1979.

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Our hundreds of 5-star online reviews are a testament to our commitment to enhancing your quality of life with eye health. Give us a shot by contacting us to see what the rave is about.

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